toP tIER cONTENT

The Past Event Program

Event Schedule - Day 1
Day 1May 12, 2025
Coffee Cup

8:30 AM

Registration and Morning Coffee

Registration
8:55 AM
Opening Remarks From The Organizer and Chair
Opening
Olivera Dimitrovska, Customer Engagement Director at Novo Nordisk
09:00 AM
Scaling  Omnichannel Strategies From Global to Regions: Adapting Strategies for  Regions/Markets While Maintaining Consistency
by Olivera  Dimitrovska Customer  Engagement Director - Novo Nordisk
Keynote
Florent Hassen - Roche
09:40 AM
Driving Success with HCP360: Integrating Omnichannel Approaches in Pharma
by Florent Hassen Global Data Science & Artificial Intelligence Lead - Roche
Keynote
Coffee Break
10:20 AM
Coffee Break
Coffee
Mads Schjølin, Partner, Head of Digital Customer Engagement at Implement Consulting
10:50 AM
HCP Lead Generation – Omnichannel in Pharma: Get Inspired by How Other Pharma Companies Drive Prescriptions Through Campaigns Combining Digital Channels and Field Force
by Mads Schjølin Partner, Head of Digital Customer Engagement - Implement consulting group
Sponsored Keynote
Shana Owen, Business Development Manager – UK/Europe at Vivanti
11:30 AM
Driving Efficiency: AI Solutions for Field Force Evolution
by Shana Owen Business Development Manager - UK/Europe - Vivanti
Sponsored Keynote
Daniel Arroyo, Ex Senior Global Director Commercial Operations at AstraZeneca
12:00 PM
Hype vs. Reality: Testing the ROI of Omnichannel to kick the tires of AI
by Daniel Arroyo Ex Senior Global Director Commercial Operations - AstraZeneca
Keynote
Lunch
12:40 PM
Lunch
Lunch
David Granjo, Business unit Director at Sobi
13:50 PM
Harnessing the Power of Collaboration for Insight Generation in Rare Diseases
by David Granjo Business Unit Director, Haemophiliar - Sobi
Keynote
Dr. Friderike Bruchmann, founder and CEO of XO Life
14:30 PM
How to Support HCPs in Efficient Patient Handling
by Dr. Friderike Bruchmann Founder and CEO - XO-Life
Sponsored Keynote
Pierre Metrailler, CEO at Onomi by SpotMe
14:45 PM
Congress Excellence for Medical and Commercial Teams: Engagement, Analytics, and Action
by Alice Thoonsen VP Account Management - Onomi by SpotMe
Sponsored Keynote
Alexandros Athanasiou, Head of Marketing Excellence - Japan Oncology Business Unit5 at Takeda
15:15 PM
Bridging the Gap Between Scientific & Commercial Messaging in Omnichannel Marketing. Aligning Medical & Sales Communications
by Alexandros Athanasiou Head of Marketing Excellence - Japan Oncology Business Unit - Takeda
Keynote
Coffee Break
15:55 PM
Coffee Break
Coffee
Carla Bellver, Pharma SME I Analytics & Business Insights Executive Manager at  SDG Group
16:20 PM
AI-Powered Insights: Transforming HCP Engagement for Sales Reps
by Carla Bellver Pharma SME I Analytics & Business Insights Executive Manager - SDG Group
Sponsored Keynote
Javier M Floren, CEO at 3DforScience
17:00 PM
From Static to Smart: Modular and Interactive Content to Engage with HCPs Better
by Javier M Floren CEO - 3DforScience
Sponsored Keynote
Ryan Twiname, Head of Global Digital Engagement Strategy at Leo Pharma
17:30 PM
Meeting of the Minds? How Virtual Events are the Best Medicine for Pharma / HCP Engagement
by Ryan Twiname Head of Global Digital Engagement Strategy - LEO  Pharma
Keynote
photo
18:10 PM
Standup Discussion
Standup Discussion
Cocktail Reception
18:50 PM
Cocktail Reception
Cocktail
Day 2May 13, 2025
Coffee Cup
08:30 AM
Registration and Morning Coffee
Registration
08:55 AM
Opening Remarks From The Organizer and Chair
Opening
Federico Baldelli, Global Associate Director Omnichannel at Almirall
9:00 AM
Jugaad Customer Experience: Leveraging Frugality to Drive Customer-Centricity and Innovation in Pharma Omnichannel
by Federico Baldelli Global Associate Director Omnichannel - Almirall
Keynote
Behsad Zomorodi Founder and CEO at phamax
09:40 AM
Beyond Efficiency: How AI Unlocks Creativity in Pharma Content
by Behsad Zomorodi Founder and CEO - Ariya
Sponsored Keynote
Coffee Break
10:10 AM
Coffee Break
Coffee
Daphne Benichou, Head of Omnichannel, GTMc  Key Markets (SPC, GenMed, Vaccines) at Sanofi
10:40 AM
From Data to Decisions: The AI-Powered Omnichannel Journey
by Daphné Benichou Head of Omnichannel, Key Markets - Sanofi
Keynote
Jag Singh, Global Omnichannel Lead Rare Diseases at CSL Vifor
11:20 AM
Failure To Thrive: Powering Purposeful Personalisation For High Precision Engagement Impact
by Jag Singh Global  Omnichannel Lead Rare Diseases - CSL Vifor
Keynote
Sebastian Cudny Marketing & Medical Director - Fresenius Kabi
12:00 PM
Pharma Marketing DNA: Unlocking the Future of Patient-Centric and AI-Driven Strategies
by Sebastian Cudny Marketing & Medical Director - Fresenius Kabi
Keynote
Lunch
12:40 PM
Lunch
Lunch
photo
14:00 PM
Stand Up Discussion
Roundtable
Anastasia Roshchina, CEE Marketing Director | Buscopan & No-Spa at Opella
14:50 PM
Leverage AI for Cutting Edge HCP Omnichannel Connect
by Anastasia Roshchina CEE  Marketing Director | Buscopan & No-Spa - Opella
Keynote
Vincenzo  Saccà, Customer  & Sales Excellence Ass. Director at Shionogi
15:30 PM
Use of the Omnichannel in the Real World ( How to Make the Sales Force More Involved? )
by Vincenzo  Saccà Customer & Sales Excellence Ass. Director - Shionogi
Keynote
Antonio Velasco Chief Information Officer (CIO) Spain - AstraZeneca
16:10 PM
Closing Coffee Break
Closing
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What People Say About Our Events

Trusted by industry leaders and innovators worldwide.
"We had a really collaborative conversation, and what I noticed is that we had a lot of people from pharma, from different functions within the industry. I think that’s really healthy because to get omnichannel done, it’s a truly cross-functional effort. It was reassuring to hear people facing the same challenges and how they’re tackling some of those problems. I found it a really useful bag"
Rick Hollis, Customer and Business Excellence Director at Ipsen
Rick Hollis
Customer and Business Excellence Director
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"There are a few things I really liked about the event:
First: My talk about empathy and the buyer transformation program was very well received, many thanks for that, I'm humbled by that, and it stirred up good conversations.
Second: The networking. Talking to other experts in the pharma industry is extremely valuable to me. I really like that the topic of effectiveness was discussed a couple of times by vendors but also by representatives of pharma companies, because it's not all about efficiency, it's about doing the right thing and doing it right."
Florian Gaeng, Director, Global Customer Experience Strategy at Bayer
Florian Gaeng
Director, Global Customer Experience Strategy
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"It’s an intimate environment that fosters closer connections and gives the opportunity to actually have a proper conversation with someone."
Claude Waddington, The Palindromic
Claude Waddington
MD, Principal Consultant, ComEx Strategy
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"The 2nd Pharma Omnichannel HCP Engagement Conference was a truly insightful and collaborative experience. I especially valued the mix of strategic perspectives and practical case studies, as well as the engaging discussions with peers across the industry. The event created a fantastic platform to share ideas and learn from each other. I left inspired and with new approaches to apply in my own work."
Maria Nieves Alvarado, Astellas
Maria Nieves Alvarado
Associate Director, Omnichannel Marketing Excellence - International Market
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"I really enjoyed hearing the different points of view from all the colleagues and the broad experience they bring. It’s very helpful for all of us working in omnichannel; dealing with customers, identifying what works best for them, understanding the main problems they face, and how they’ve been able to solve them."
Jorge Perez, Marketing Director at Daiichi Sankyo
Jorge Perez
Marketing Director
Logo Daiichi Sankyo